:root{--page:#0b0f17;--card:#10151f;--float:#151c2a;--line:rgba(255,255,255,.06);--line2:rgba(255,255,255,.11);--blue:#3d7bff;--green:#22d3aa;--amber:#f5a524;--red:#f0483e;--purple:#9b5cf6;--text:#e8ecf4;--sub:#9aa3b5;--placeholder:#5a6478;--radius:10px;--sidebar:220px;--shadow:0 18px 50px rgba(0,0,0,.28)}
.template-downloads{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:10px 12px;margin-bottom:14px;border:1px solid var(--line);border-radius:8px;background:#0e141e}
.template-downloads>span{color:var(--sub);margin-right:3px}
.template-downloads a{text-decoration:none}
.login-prototype{position:fixed;inset:0;z-index:180;display:grid;place-items:center;background:radial-gradient(circle at 50% 16%,rgba(61,123,255,.17),transparent 34%),#080b12;opacity:0;visibility:hidden;transition:.22s}
.login-prototype.show{opacity:1;visibility:visible}
.login-grid{position:absolute;inset:0;background-image:linear-gradient(rgba(61,123,255,.055) 1px,transparent 1px),linear-gradient(90deg,rgba(61,123,255,.055) 1px,transparent 1px);background-size:42px 42px;mask-image:linear-gradient(to bottom,#000,transparent 85%);animation:grid-drift 18s linear infinite}
.login-card{position:relative;width:min(420px,calc(100% - 30px));padding:30px;border:1px solid rgba(255,255,255,.12);border-radius:16px;background:rgba(16,21,31,.82);box-shadow:0 32px 100px rgba(0,0,0,.55);backdrop-filter:blur(18px)}
.login-brand{display:flex;align-items:center;gap:11px;margin-bottom:28px}
.login-brand>div{display:grid}
.login-brand small,.login-card>p,.login-note{color:var(--sub)}
.login-card h1{margin:6px 0 3px;font-size:26px}
.login-card>p{margin:0 0 21px}
.login-card>label{display:grid;gap:6px;margin:13px 0;font-weight:600}
.login-card input:not([type=checkbox]){height:42px;border:1px solid var(--line2);border-radius:8px;background:#0b1019;color:#fff;padding:0 11px}
.login-row{display:flex;align-items:center;justify-content:space-between;margin:14px 0;color:var(--placeholder);font-size:11px}
.remember{display:flex;gap:7px;align-items:center}
.remember input{accent-color:var(--blue)}
.login-submit,.login-back{width:100%;height:42px;margin-top:8px}
.login-note{display:block;margin-top:16px;text-align:center}
.login-prototype.loading .login-submit{opacity:.65;pointer-events:none}
@keyframes grid-drift{to{background-position:42px 42px}}
*{box-sizing:border-box}
html{background:var(--page);color-scheme:dark}
body{margin:0;background:var(--page);color:var(--text);font:13px/1.55 -apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif;overflow-x:hidden}
button,input,select,textarea{font:inherit}
button{color:inherit}
button:focus-visible,input:focus-visible,textarea:focus-visible{outline:2px solid rgba(61,123,255,.55);outline-offset:2px}
.app-shell{min-height:100vh}
.sidebar{width:var(--sidebar);position:fixed;inset:0 auto 0 0;background:#10151f;border-right:1px solid var(--line);display:flex;flex-direction:column;z-index:50;transition:.22s cubic-bezier(.2,.8,.2,1)}
.sidebar::before,.glow-card::before,.card::before{content:"";position:absolute;inset:0 0 auto;height:1px;background:linear-gradient(90deg,rgba(61,123,255,.3),transparent 72%);pointer-events:none}
.brand{height:72px;display:flex;align-items:center;gap:10px;padding:0 13px;border-bottom:1px solid var(--line)}
.brand-mark{width:35px;height:35px;flex:0 0 auto;display:grid;place-items:center;border-radius:9px;background:linear-gradient(145deg,#3976f4,#67a0ff);box-shadow:0 0 28px rgba(61,123,255,.28);font-weight:800}
.brand-copy{display:grid;min-width:0}
.brand-copy b{font-size:14px}
.brand-copy small{color:var(--placeholder);font-size:11px}
.collapse-btn{margin-left:auto}
.sidebar nav{padding:12px 8px;display:grid;gap:4px;overflow:auto}
.nav-item{width:100%;height:39px;display:flex;align-items:center;gap:11px;border:0;border-radius:8px;padding:0 11px;background:transparent;color:var(--sub);cursor:pointer;position:relative;white-space:nowrap}
.nav-item svg{width:17px;stroke-width:1.5;flex:0 0 auto}
.nav-item:hover{background:rgba(255,255,255,.04);color:var(--text)}
.nav-item.active{background:linear-gradient(90deg,rgba(61,123,255,.18),rgba(61,123,255,.05));color:#fff}
.nav-item.active::before{content:"";position:absolute;left:0;width:2px;height:20px;background:var(--blue);border-radius:2px;box-shadow:0 0 12px var(--blue)}
.nav-count{margin-left:auto;min-width:20px;padding:1px 6px;border-radius:9px;background:rgba(245,165,36,.16);color:var(--amber);font:11px/16px ui-monospace,monospace;text-align:center}
.sidebar-foot{margin-top:auto;border-top:1px solid var(--line);padding:12px;display:flex;align-items:center;gap:8px}
.operator{display:flex;gap:9px;align-items:center;min-width:0;flex:1}
.avatar{width:30px;height:30px;display:grid;place-items:center;border-radius:50%;background:linear-gradient(145deg,#263149,#151c2a);border:1px solid var(--line2);color:#bed0ff}
.icon-btn{width:34px;height:34px;padding:0;display:grid;place-items:center;background:transparent;border:1px solid transparent;border-radius:8px;cursor:pointer}
.icon-btn:hover{background:rgba(255,255,255,.05);border-color:var(--line)}
.icon-btn svg{width:17px;stroke-width:1.5}
.main-wrap{margin-left:var(--sidebar);min-height:100vh;transition:.22s}
.offline-banner{height:30px;display:grid;place-items:center;background:rgba(240,72,62,.12);border-bottom:1px solid rgba(240,72,62,.25);color:#ff8a83;font-size:12px}
.topbar{height:72px;display:flex;align-items:center;gap:20px;padding:0 24px;background:rgba(11,15,23,.88);border-bottom:1px solid var(--line);backdrop-filter:blur(14px);position:sticky;top:0;z-index:35}
.page-heading{min-width:210px}
.page-heading h1{font-size:18px;margin:0;line-height:1.25}
.page-heading p{margin:2px 0 0;color:var(--sub);font-size:11px}
.top-actions{display:flex;align-items:center;gap:8px;margin-left:auto}
.primary-btn,.ghost-btn,.danger-btn{height:34px;border-radius:8px;padding:0 12px;display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid transparent;cursor:pointer}
.primary-btn{background:var(--blue);color:#fff;box-shadow:0 8px 25px rgba(61,123,255,.18)}
.primary-btn:hover{background:#5189ff}
.ghost-btn{background:rgba(255,255,255,.035);border-color:var(--line2);color:var(--sub)}
.ghost-btn:hover{color:#fff;background:rgba(255,255,255,.07)}
.danger-btn{color:#ff9b95;background:rgba(240,72,62,.08);border-color:rgba(240,72,62,.22)}
button svg{width:15px;stroke-width:1.5}
.global-search{height:34px;width:210px;border:1px solid var(--line2);border-radius:8px;background:#0e131d;color:var(--placeholder);display:flex;align-items:center;gap:8px;padding:0 10px;cursor:pointer}
.global-search svg{width:15px}
.global-search span{flex:1;text-align:left}
.global-search kbd,.palette-input kbd{font:10px ui-monospace,monospace;border:1px solid var(--line2);border-radius:4px;padding:1px 5px;color:var(--sub)}
.alert-bell{position:relative}
.unread-badge{position:absolute;right:-3px;top:-4px;min-width:16px;height:16px;padding:0 4px;display:grid;place-items:center;border:2px solid var(--page);border-radius:10px;background:var(--red);font:9px ui-monospace,monospace;animation:pulse 1.8s infinite}
.bot-state{height:26px;padding:0 9px;border:1px solid var(--line);border-radius:13px;display:flex;align-items:center;gap:6px;color:var(--sub);font-size:11px}
.bot-state i{width:7px;height:7px;border-radius:50%;background:var(--amber);box-shadow:0 0 0 4px rgba(245,165,36,.08);animation:pulse 1.8s infinite}
.mobile-menu{display:none}
#pageContent{padding:20px 24px 56px;max-width:1720px;margin:auto}
.page-tools{display:flex;align-items:center;gap:8px;margin-bottom:14px;min-height:34px}
.page-tools .grow,.grow{flex:1}
.search-input,.filter-select,.date-input{height:34px;border:1px solid var(--line2);border-radius:8px;background:#0d121b;color:var(--text);padding:0 10px}
.search-input{width:240px}
.filter-chip{height:28px;padding:0 10px;border-radius:14px;border:1px solid var(--line);background:transparent;color:var(--sub);cursor:pointer}
.filter-chip.active{border-color:rgba(61,123,255,.38);background:rgba(61,123,255,.12);color:#a9c1ff}
.help-strip{padding:10px 12px;border:1px solid var(--line);border-radius:8px;background:rgba(255,255,255,.018);color:var(--sub);display:flex;align-items:flex-start;gap:9px;margin-bottom:14px}
.help-strip svg{width:16px;color:var(--blue);flex:0 0 auto;margin-top:2px}
.help-strip b{color:var(--text)}
.help-strip button{margin-left:auto;border:0;background:transparent;color:var(--placeholder);cursor:pointer}
.grid{display:grid;gap:14px}
.cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}
.cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}
.cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}
.stats-9{grid-template-columns:repeat(9,minmax(105px,1fr))}
.card,.glow-card{position:relative;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
.card-pad{padding:15px}
.card-head{min-height:45px;padding:12px 14px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:9px}
.card-head h3{font-size:13px;margin:0}
.card-head p{margin:1px 0 0;color:var(--placeholder);font-size:11px}
.card-head .grow{flex:1}
.stat-card{min-height:112px;padding:13px 13px 9px;cursor:pointer}
.stat-card:hover{border-color:rgba(61,123,255,.25);transform:translateY(-1px)}
.stat-label{color:var(--sub);display:flex;justify-content:space-between}
.stat-value{font:700 28px/1.3 ui-monospace,SFMono-Regular,Menlo,monospace;font-variant-numeric:tabular-nums;margin-top:5px}
.delta{font-size:11px;font-weight:600}
.delta.up{color:var(--green)}
.delta.down{color:var(--red)}
.spark{height:28px;margin-top:4px}
.todo-workbench{display:grid;grid-template-columns:1.35fr .65fr;gap:14px;margin-bottom:14px}
.todo-list{padding:5px 14px 12px}
.todo-row{min-height:48px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:10px}
.todo-row:last-child{border:0}
.todo-icon{width:28px;height:28px;display:grid;place-items:center;border-radius:7px;background:rgba(61,123,255,.1);color:#8bb0ff}
.todo-icon svg{width:14px}
.todo-copy{display:grid;flex:1}
.todo-copy small{color:var(--placeholder)}
.todo-count{font:600 12px ui-monospace,monospace;color:var(--amber)}
.quick-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;padding:14px}
.quick-btn{height:52px;text-align:left;border:1px solid var(--line);background:#0d121b;border-radius:8px;color:var(--sub);padding:0 10px;display:flex;gap:8px;align-items:center;cursor:pointer}
.quick-btn:hover{border-color:rgba(61,123,255,.35);color:#fff}
.quick-btn svg{width:16px;color:var(--blue)}
.news-card{padding:18px}
.news-card .kicker,.eyebrow{text-transform:uppercase;letter-spacing:.08em;color:var(--blue);font-size:10px}
.news-card h2{font-size:18px;line-height:1.45;margin:7px 0}
.news-card p{color:var(--sub);max-width:850px}
.news-source{display:flex;align-items:center;gap:8px;color:var(--placeholder);margin-top:15px}
.market-list,.alert-list{padding:5px 14px 12px}
.market-row,.alert-row{min-height:49px;border-bottom:1px solid var(--line);display:grid;grid-template-columns:1fr auto;align-items:center;gap:12px}
.market-row:last-child,.alert-row:last-child{border:0}
.quote{font:600 15px ui-monospace,monospace}
.positive{color:var(--green)}
.negative{color:var(--red)}
.relative{color:var(--placeholder);font-size:11px}
.status-pill{display:inline-flex;align-items:center;gap:6px;height:22px;padding:0 8px;border-radius:11px;background:rgba(100,116,139,.12);color:#a6afbd;font-size:11px;white-space:nowrap}
.status-pill::before{content:"";width:6px;height:6px;border-radius:50%;background:#64748b}
.status-pill.success{background:rgba(34,211,170,.09);color:#62e6c6}
.status-pill.success::before{background:var(--green)}
.status-pill.warning{background:rgba(245,165,36,.1);color:#ffc266}
.status-pill.warning::before{background:var(--amber)}
.status-pill.danger{background:rgba(240,72,62,.1);color:#ff958f}
.status-pill.danger::before{background:var(--red)}
.status-pill.info{background:rgba(61,123,255,.1);color:#8db1ff}
.status-pill.info::before{background:var(--blue)}
.chart-card{min-height:325px}
.chart{height:265px;padding:4px 8px}
.mini-tabs{display:flex;gap:4px}
.mini-tabs button{height:24px;padding:0 8px;border:0;border-radius:6px;background:transparent;color:var(--placeholder);cursor:pointer}
.mini-tabs button.active{background:rgba(61,123,255,.13);color:#94b5ff}
.table-card{overflow:visible}
.table-scroll{overflow:auto;border-radius:0 0 10px 10px}
.data-table{width:100%;border-collapse:separate;border-spacing:0;min-width:900px}
.data-table th,.data-table td{height:40px;padding:0 12px;text-align:left;border-bottom:1px solid var(--line);white-space:nowrap;font-variant-numeric:tabular-nums}
.data-table th{position:sticky;top:0;z-index:2;background:#111722;color:#778195;font-size:11px;font-weight:600;cursor:pointer}
.data-table th:first-child,.data-table td:first-child{position:sticky;left:0;z-index:3;background:#111722}
.data-table td:first-child{background:var(--card)}
.data-table tr:hover td{background:#131a27}
.data-table tr:hover td:first-child{background:#131a27}
.data-table tbody tr:last-child td{border-bottom:0}
.check{width:15px;height:15px;accent-color:var(--blue)}
.row-title{display:flex;align-items:center;gap:8px}
.mini-avatar{width:25px;height:25px;border-radius:50%;display:grid;place-items:center;background:#202b40;color:#a9c1ff;font-size:10px}
.tag{display:inline-flex;height:21px;align-items:center;padding:0 7px;border:1px solid var(--line2);border-radius:5px;background:rgba(255,255,255,.025);color:var(--sub);font-size:11px;margin-right:4px}
.heat{color:var(--amber);font:11px ui-monospace,monospace}
.row-actions{display:flex;gap:4px;opacity:0}
.data-table tr:hover .row-actions{opacity:1}
.row-action{border:0;background:transparent;color:var(--sub);cursor:pointer;padding:4px}
.row-action:hover{color:#fff}
.batch-bar{height:42px;padding:0 12px;margin:0 14px 10px;border:1px solid rgba(61,123,255,.28);border-radius:8px;background:#15213a;display:none;align-items:center;gap:8px}
.batch-bar.show{display:flex}
.pagination{height:48px;padding:0 14px;display:flex;align-items:center;justify-content:flex-end;gap:7px;color:var(--placeholder)}
.pagination button{width:28px;height:28px;border:1px solid var(--line);border-radius:6px;background:transparent;color:var(--sub)}
.pagination button.active{background:var(--blue);color:#fff}
.drawer-backdrop,.palette-backdrop{position:fixed;inset:0;background:rgba(0,0,0,.48);backdrop-filter:blur(2px);opacity:0;visibility:hidden;transition:.2s;z-index:75}
.drawer-backdrop.show,.palette-backdrop.show{opacity:1;visibility:visible}
.drawer{position:fixed;top:0;right:0;width:480px;height:100vh;background:var(--float);border-left:1px solid var(--line2);box-shadow:var(--shadow);z-index:80;display:flex;flex-direction:column;transform:translateX(105%);transition:.25s cubic-bezier(.2,.8,.2,1)}
.drawer.show{transform:translateX(0)}
.drawer-head{height:72px;padding:0 18px;border-bottom:1px solid var(--line);display:flex;align-items:center}
.drawer-head h2{font-size:17px;margin:2px 0 0}
.drawer-head .icon-btn{margin-left:auto}
.drawer-body{padding:18px;overflow:auto;display:grid;align-content:start;gap:15px}
.drawer-foot{height:64px;border-top:1px solid var(--line);padding:0 18px;display:flex;align-items:center;gap:8px}
.field{display:grid;gap:6px}
.field label{font-weight:600}
.field small{color:var(--placeholder)}
.field input,.field select,.field textarea{width:100%;min-height:38px;border:1px solid var(--line2);border-radius:8px;background:#0e141f;color:var(--text);padding:8px 10px}
.field textarea{min-height:86px;resize:vertical}
.switch-line{display:flex;align-items:center;gap:9px}
.switch{width:38px;height:22px;border:0;border-radius:11px;background:#303848;position:relative;cursor:pointer}
.switch::after{content:"";position:absolute;width:16px;height:16px;top:3px;left:3px;border-radius:50%;background:#8791a4;transition:.18s}
.switch.on{background:rgba(34,211,170,.25)}
.switch.on::after{left:19px;background:var(--green)}
.tag-editor{min-height:40px;padding:5px;border:1px solid var(--line2);border-radius:8px;background:#0e141f;display:flex;gap:5px;flex-wrap:wrap}
.tag-editor input{min-width:100px;flex:1;border:0;background:transparent;padding:3px}
.segments{display:grid;gap:8px}
.segment{border:1px solid var(--line);border-radius:8px;background:#111824;padding:10px;display:grid;gap:8px}
.segment-head{display:flex;align-items:center;gap:8px;color:var(--sub)}
.preview-box{border:1px solid var(--line);border-radius:10px;background:#0c111a;padding:14px}
.phone-preview{width:290px;min-height:520px;margin:auto;border:7px solid #202735;border-radius:28px;background:linear-gradient(#0c111a,#111927);padding:28px 12px 12px;position:relative}
.phone-preview::before{content:"";position:absolute;top:9px;left:50%;transform:translateX(-50%);width:70px;height:5px;border-radius:5px;background:#05070b}
.tg-message{background:#1b2737;border-radius:12px 12px 12px 3px;padding:10px;margin-bottom:10px}
.tg-buttons{display:grid;grid-template-columns:repeat(2,1fr);gap:4px}
.tg-buttons button{min-height:34px;border:1px solid rgba(61,123,255,.2);border-radius:6px;background:rgba(61,123,255,.08);color:#8db1ff}
.command-palette{position:fixed;z-index:100;top:11vh;left:50%;transform:translate(-50%,-10px);width:min(720px,calc(100% - 30px));background:var(--float);border:1px solid var(--line2);border-radius:12px;box-shadow:0 30px 100px rgba(0,0,0,.55);opacity:0;visibility:hidden;transition:.18s}
.command-palette.show{opacity:1;visibility:visible;transform:translate(-50%,0)}
.palette-input{height:58px;display:flex;align-items:center;gap:10px;padding:0 15px;border-bottom:1px solid var(--line)}
.palette-input input{flex:1;border:0;background:transparent;color:#fff;font-size:15px}
.palette-input svg{width:18px;color:var(--blue)}
.palette-results{max-height:440px;overflow:auto;padding:8px}
.palette-group-title{padding:8px 10px 5px;color:var(--placeholder);font-size:10px;text-transform:uppercase}
.palette-item{min-height:42px;border-radius:7px;padding:7px 10px;display:flex;align-items:center;gap:9px;cursor:pointer}
.palette-item:hover,.palette-item.active{background:rgba(61,123,255,.11)}
.palette-item svg{width:15px;color:#88adff}
.palette-item small{margin-left:auto;color:var(--placeholder)}
.command-palette footer{height:37px;border-top:1px solid var(--line);display:flex;align-items:center;gap:16px;padding:0 13px;color:var(--placeholder);font-size:10px}
.assistant-fab{position:fixed;z-index:60;right:24px;bottom:24px;width:50px;height:50px;border:1px solid rgba(61,123,255,.35);border-radius:50%;background:linear-gradient(145deg,#315fc3,#24478f);color:#fff;display:grid;place-items:center;box-shadow:0 10px 35px rgba(61,123,255,.3);cursor:pointer}
.assistant-fab span{position:absolute;inset:-5px;border:1px solid rgba(61,123,255,.25);border-radius:50%;animation:pulse 2s infinite}
.assistant-panel{position:fixed;z-index:70;right:22px;bottom:86px;width:360px;height:510px;background:var(--float);border:1px solid var(--line2);border-radius:14px;box-shadow:var(--shadow);display:flex;flex-direction:column;opacity:0;visibility:hidden;transform:translateY(10px) scale(.98);transition:.2s}
.assistant-panel.show{opacity:1;visibility:visible;transform:none}
.assistant-panel header{height:60px;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 13px}
.assistant-panel header>div{display:grid;grid-template-columns:auto 1fr;align-items:center;column-gap:8px}
.assistant-panel header b{grid-column:2}
.assistant-panel header small{grid-column:2;color:var(--placeholder)}
.assistant-panel header .icon-btn{margin-left:auto}
.assistant-dot{grid-row:1/3;width:28px;height:28px;border-radius:8px;background:rgba(61,123,255,.13);position:relative}
.assistant-dot::after{content:"";position:absolute;inset:9px;border-radius:50%;background:var(--green);box-shadow:0 0 12px var(--green)}
.assistant-messages{flex:1;overflow:auto;padding:13px;display:flex;flex-direction:column;gap:10px}
.chat-bubble{max-width:87%;padding:9px 11px;border-radius:10px;background:#202838;color:var(--sub)}
.chat-bubble.bot{align-self:flex-start}
.chat-bubble.user{align-self:flex-end;background:rgba(61,123,255,.18);color:#d5e1ff}
.chat-bubble .confirm-card{margin-top:7px;border-top:1px solid var(--line);padding-top:7px}
.assistant-suggestions{padding:0 10px 8px;display:flex;gap:5px;overflow:auto}
.assistant-suggestions button{white-space:nowrap;border:1px solid var(--line);border-radius:12px;background:transparent;color:var(--sub);font-size:10px;padding:4px 8px}
.assistant-panel form{height:52px;border-top:1px solid var(--line);padding:8px;display:flex;gap:7px}
.assistant-panel form input{flex:1;border:1px solid var(--line);border-radius:8px;background:#0d131e;padding:0 10px;color:#fff}
.assistant-panel form button{width:36px;border:0;border-radius:8px;background:var(--blue);color:#fff}
.tour-mask{position:fixed;inset:0;z-index:120;background:rgba(3,5,9,.68);display:none;align-items:flex-start;justify-content:center;padding-top:18vh}
.tour-mask.show{display:flex}
.tour-card{width:390px;padding:20px;border:1px solid rgba(61,123,255,.35);border-radius:12px;background:var(--float);box-shadow:0 20px 80px #0008}
.tour-card>span{color:var(--blue);font:11px ui-monospace,monospace}
.tour-card h3{margin:7px 0 5px}
.tour-card p{color:var(--sub)}
.tour-card>div{display:flex;justify-content:flex-end;gap:8px}
.toast-stack{position:fixed;z-index:140;right:18px;top:18px;display:grid;gap:8px}
.toast{min-width:270px;padding:11px 13px;border:1px solid var(--line2);border-radius:9px;background:var(--float);box-shadow:var(--shadow);display:flex;gap:9px;align-items:center;animation:toastin .2s}
.toast.success svg{color:var(--green)}
.toast.warning svg{color:var(--amber)}
.toast .grow{flex:1}
.split-workspace{display:grid;grid-template-columns:390px minmax(0,1fr);gap:14px}
.ticket-list{max-height:650px;overflow:auto}
.ticket-card{padding:11px 13px;border-bottom:1px solid var(--line);display:grid;grid-template-columns:auto 1fr auto;gap:9px;cursor:pointer}
.ticket-card.active,.ticket-card:hover{background:rgba(61,123,255,.07)}
.ticket-card .subject{grid-column:2/4;color:var(--sub)}
.conversation{min-height:600px;display:flex;flex-direction:column}
.conversation-body{flex:1;padding:18px;overflow:auto}
.message-bubble{max-width:70%;padding:9px 11px;margin-bottom:9px;border-radius:10px;background:#202735;color:var(--sub)}
.message-bubble.agent{margin-left:auto;background:rgba(61,123,255,.16);color:#d4e1ff}
.reply-box{border-top:1px solid var(--line);padding:12px}
.reply-box textarea{width:100%;height:78px;border:1px solid var(--line2);border-radius:8px;background:#0d131d;padding:10px;color:#fff;resize:none}
.progress{height:6px;border-radius:3px;background:#1c2330;overflow:hidden}
.progress i{display:block;height:100%;border-radius:3px;background:linear-gradient(90deg,var(--blue),var(--green))}
.directory-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;padding:14px}
.directory-item{min-height:90px;padding:12px;border:1px solid var(--line);border-radius:8px;background:#0e141e;cursor:pointer}
.directory-item:hover{border-color:rgba(61,123,255,.3)}
.directory-item b{display:block}
.directory-item p{color:var(--sub);margin:5px 0}
.directory-item small{color:var(--blue)}
.mode-toggle{display:inline-flex;border:1px solid var(--line);border-radius:8px;padding:2px}
.mode-toggle button{height:28px;border:0;border-radius:6px;background:transparent;color:var(--sub)}
.mode-toggle button.active{background:rgba(61,123,255,.15);color:#a9c1ff}
.sidebar.collapsed{width:64px}
.sidebar.collapsed .brand-copy,.sidebar.collapsed .nav-item span,.sidebar.collapsed .nav-count,.sidebar.collapsed .collapse-btn{display:none}
.sidebar.collapsed~.main-wrap{margin-left:64px}
.sidebar.collapsed .brand{justify-content:center;padding:0}
.sidebar.collapsed .nav-item{justify-content:center;padding:0}
.skeleton-page{height:500px;border-radius:10px;background:linear-gradient(100deg,#10151f 20%,#151c29 40%,#10151f 60%);background-size:200% 100%;animation:shimmer 1.4s infinite}
.empty-state{padding:45px;text-align:center;color:var(--placeholder)}
.empty-state svg{width:42px;height:42px;margin-bottom:8px}
.empty-state a{color:var(--blue)}
@keyframes shimmer{to{background-position:-200% 0}
}
@keyframes pulse{0%,100%{opacity:1}
50%{opacity:.45}
}
@keyframes toastin{from{opacity:0;transform:translateY(-6px)}
}
@media(max-width:1350px){.stats-9{grid-template-columns:repeat(5,1fr)}
.cols-4{grid-template-columns:repeat(2,1fr)}
}
@media(max-width:900px){.sidebar{left:-230px}
.sidebar.mobile-open{left:0}
.main-wrap,.sidebar.collapsed~.main-wrap{margin-left:0}
.mobile-menu{display:grid}
.top-actions .global-search{width:38px}
.global-search span,.global-search kbd,.top-actions>.primary-btn span,.bot-state{display:none}
#pageContent{padding:15px}
.stats-9{grid-template-columns:repeat(2,1fr)}
.todo-workbench,.cols-2,.cols-3,.split-workspace{grid-template-columns:1fr}
.cols-4{grid-template-columns:1fr}
.drawer{width:min(480px,100%)}
.directory-grid{grid-template-columns:1fr}
.offline-banner{font-size:10px;text-align:center;padding:0 8px}
.topbar{padding:0 12px}
.page-heading{min-width:0}
.page-heading p{display:none}
.assistant-panel{right:8px;width:calc(100% - 16px)}
}